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Privacy Policy

Correct at September 2025

At Bowen Jewellery, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase handmade jewellery, or participate in our workshops.

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1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Personal Details: Name, email address, phone number, billing/shipping address.

  • Payment Information: Collected securely through our payment providers (we do not store full payment card details).

  • Workshop Bookings: Information necessary to reserve a place (e.g., names, contact details, emergency contact where appropriate).

  • Website Usage Data: IP address, browser type, cookies, and analytics data to improve website performance.

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2. How We Use Your Information

We use your information to:

  • Process and fulfil jewellery orders.

  • Manage and confirm workshop bookings.

  • Communicate with you about your purchases, bookings, or enquiries.

  • Send marketing emails and newsletters (only if you have opted in).

  • Improve our website, products, and customer experience.

  • Comply with legal and tax obligations.

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3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers (e.g., payment processors, delivery companies, website hosting and analytics providers).

  • Legal Authorities if required by law or to protect our rights.

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4. Cookies & Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage statistics. You can control cookies through your browser settings.

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5. Data Retention

We retain personal information only for as long as necessary:

  • Orders & transactions: kept for legal/tax purposes (typically 6 years).

  • Workshop bookings: retained until the event is complete plus a reasonable period.

  • Marketing preferences: until you unsubscribe or withdraw consent.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent to marketing communications.

  • Restrict or object to our processing of your data.

  • Request a copy of your data in a portable format.

To exercise these rights, please contact us (see Section 9).

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7. Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security

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8. Children’s Privacy

Our website and workshops are not directed at children under 16 We do not knowingly collect personal information from children without parental consent.

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9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Bowen Jewellery
Email: [Insert Contact Email]
Phone: [Insert Contact Number]
Address: [Insert Business Address]

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10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

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